Sequoyah Memorial Celebrates Quality Successes, Marked as State Healthcare Leader

Recently, at a reception recognizing Oklahoma hospitals participating in the Hospital Engagement Network (HEN) at the annual Oklahoma Hospital Association Convention, Sequoyah Memorial Hospital was honored for achievements in quality care and patient safety. Sequoyah Memorial received numerous awards for diligent work toward improving care standards across the board. Several areas were measured and stringent reporting requirements were mandated for each hospital participating in the project. The HEN project was begun by the Oklahoma Hospital Association in an effort to assist Oklahoma hospitals with navigating new standards of the Affordable Care Act. Hospitals were required to measure and report achievements and outcomes in several care areas; these included catheter-acquired urinary tract infections, deep vein thrombosis, patient falls, negative reactions to medications, and readmissions- patients readmitted to the hospital within 30 days of discharge. Sequoyah Memorial experienced marked improvement in all areas, especially with reducing readmissions.

Your local hospital has participated in this network from its inception, proving SMH’s dedication to providing quality patient care to our community. “Sequoyah Memorial actively engaged in the project very early on,” said Charlotte Colbert, RN, MS, Clinical Improvement Advisor with the OHA. “The hospital was very proactive in joining the HEN and has been consistent with reporting and data tracking- all of which are key factors to being successful with this initiative. It is not a requirement for hospitals to join this network, but Sequoyah Memorial decided to join to work toward improving quality.” There are seven projects SMH participates in: adverse drug events, catheter association urinary tract infections, injuries from falls and immobility, pressure ulcers of the skin, preventable readmissions, surgical site infections, and venous thromboembolism, or DVT’s. “This effort is aligned with the goal of keeping, first and foremost, excellence in patient care,” said Debbie Knoke, SMH CEO. In regard to adverse drug events, which would include medication errors and reactions to medication, Sequoyah Memorial exceeded its own improvement goal of 40%. Sequoyah Memorial also reported no instances of urinary tract infections acquired through the use of catheters. One of the brightest areas of achievement was Sequoyah Memorial’s report on pressure ulcers developed by patients during their stay in the hospital. Sequoyah Memorial reported having no problems with pressure ulcers. “Sequoyah Memorial does a great job of evaluating a patient’s skin upon admission and determining if preventive measures need to be put into place to prevent bed sores during a patient’s visit,” said Colbert. “They’re also doing a great job of regularly turning patients during their stay.”

“Sequoyah Memorial has done a fantastic job of maintaining consistent leadership and reporting, and consequently, has created tangible change in the delivery of patient care. These changes are reflected in their outstanding quality results,” said Colbert. Said Knoke, “We’re proud of our work family. It takes all of us to provide quality patient care.” “Our entire staff has worked hard to make our hospital improve at every level,” said Jennifer Scoufos, DO, Assistant Chief of Staff. “It’s great to have a group of people who can work together as a team to achieve our goals.”

“The community hospital is very in tune to the healthcare needs of the patients,” said Knoke. “We have the honor of caring for people who are our neighbors and friends. Our staff is dedicated to caring for the patient and helping them plan and be aware of the next step in their care after discharge from the hospital. We have to make sure the path to healing and wellness is known to the patient and we remain part of their continued care through several other facets. There are many rewards to our hospital for great performance but being able to make a difference in a patient’s life is the ultimate reward. The community hospital is a diminishing existence but we are proud to not only sustain our services but continue to grow.”